Services

Technical Representation & Liaison Services

We act as your dedicated on-site eyes and ears, bridging the gap between you and your customer to ensure seamless operations.

Strategic Communication: We build and maintain a professional bridge of communication between supplier and client, representing your interests whenever quality concerns arise.
Proactive Issue Mitigation: We monitor product application on the line to identify and address potential problems before they become formal claims.
Real-Time Feedback: Maintain full visibility with constant feedback and detailed daily reports, keeping you informed of every development on the floor.
Immediate Escalation Control: We act instantly at the first sign of a quality issue to contain the problem and prevent it from escalating to a higher-level concern.
Expert Problem Solving: Our team utilizes industry-standard core tools—including 5-Why, Ishikawa, and 8D—to drive root cause analysis and permanent corrective actions.
Launch & Engineering Support: We provide hands-on support for line trials during new project launches or engineering changes (ECN), ensuring material transitions are successful.
Quality Health Monitoring: We actively monitor scorecard status and performance metrics to protect your supplier rating.

5S Concept & Workplace Organization: Comprehensive training and hands-on implementation support. We use practical activities to transform the work environment, improving safety and operational efficiency.
SMED (Single-Minute Exchange of Die): Optimized for stamping and injection molding processes. We focus on reducing changeover times to increase machine uptime and production flexibility.
Foundational 8D Problem Solving: A focused, 1-day elemental training course designed for new engineers and quality staff. We teach the structured methodology required to identify root causes and prevent recurrence.
LPA (Layered Process Audits): Concept training and full implementation support. We help you establish a robust audit system that ensures process discipline and maintains high quality standards across all shifts.

Comprehensive Containment & Sorting: We provide temporary sorting solutions and effective clean points, ensuring continuous customer protection until long-term solutions are in place.
Cost-Saving Rework Solutions: Our team specializes in precision rework to minimize scrap costs and prevent product loss, protecting your bottom line.
Customized Containment: We offer tailored containment services designed to meet your specific technical requirements and quality standards.
Rapid Response: We pride ourselves on a fast reaction time—providing on-site support exactly when and where you need us.
Advanced Reporting Portal: Gain live access to our state-of-the-art portal. Monitor ongoing results in real-time with customized reports that provide the specific data you need for effective problem-solving.
High-Efficiency Performance: Our goal-oriented team is driven by productivity, resulting in lower per-unit sorting costs and faster turnaround times.